Shipping and Delivery

All orders will be processed & shipped to carrier within 1-2 business days. Delivery time within Indonesia is within 1-5 business days, depends on your location, and 3-7 business days for international deliveries.

All weekend orders [Saturday, Sunday and national holiday) will be processed on the next business day after payment being received. Please keep in mind that during public holidays or “limited-edition product launchings”, delivery time might be delayed caused by high traffic. However, Jacquelle team will try our best to serves you the best! Big thanks for your patience.

Two different orders number cannot be combined together and each orders has it own shipping fees applies. Any miss-placed package caused by incorrect given address, is customers’ liability; please kindly cross check your orders’ information before shipment.


Worldwide Shipment

Jacquelle can ships to most countries worldwide using royal cargo courier. Shipping fee & handling may be varies, according to your countries.

For Australia & Singapore, Jacquelle products can be purchased online with local courier shipping (Australia post & Singpost), which means faster, more efficient & cheaper delivery. Please check with your local custom regulations for any restrictions or special provisions for international shipments, as Jacquelle never charge any import duties or taxes, if any.

In assuring your convenience, please feel free to drop us any question on how to order / shipping queries via
Email :
Whatsapp : +6281908490108
LINE : @jacquelle